Privacy Policy

Last Updated: February 17, 2025

Effective Date: February 17, 2025

IMPORTANT NOTICE

CK Machine Vision Technology Co.,Ltd. (hereinafter referred to as “CKVision”, “we”, “us” or “our”) attaches great importance to the protection of user privacy. We fully recognize the significance of personal information to our users (hereinafter referred to as “you”). In strict compliance with applicable laws and regulations, we will implement comprehensive security protection measures to fully guarantee the safety and controllability of your personal information.

For this purpose, we have formulated this CKVision Privacy Policy (hereinafter referred to as “this Policy”), which clearly explains how we collect, use and store your personal information, as well as all legal rights you are entitled to.

This Policy applies to all services provided by CKVision (collectively “CKVision Services”), including but not limited to the official CKVision website (URL: https://www.ckvision.net), all subdomain platforms of the above website, and all CKVision websites, products and services that display or link to this Policy.

When you use any single service of CKVision, you agree to be bound by both this Policy and the dedicated privacy terms attached to that service (hereinafter “Specific Terms”, if any). The Specific Terms and this Policy shall take effect simultaneously on you. If there is any inconsistency between the Specific Terms and this Policy, the Specific Terms shall prevail. If any provision of this Policy conflicts with equivalent clauses in the CKVision Legal Statement, this Policy shall prevail. This Policy does not apply to third-party services provided by other companies or individuals.

Please Note:

All personal information you provide or authorize us to collect during your use of CKVision Services may continue to be processed by us while you use our products and/or services, unless you delete such information or withdraw your collection authorization via account or system settings. If you cancel your account, we will cease all use of your personal information and delete or anonymize such data, unless otherwise stipulated by laws and regulations.
When displaying information submitted by you, we will apply desensitization methods including content replacement and anonymization to protect the security of your information.
We hereby specially remind you that data which cannot identify your personal identity either independently or when combined with other records does not constitute personal information in the legal sense. Where data unidentifiable on its own is combined with your other personal information such that the merged data can identify you, the combined data shall be treated and protected as your personal information for the duration of the combination.

Please read and fully understand this Policy before using CKVision Services, and pay special attention to all bolded clauses. You shall carefully review these key terms and confirm full understanding and consent prior to accessing our services. By starting or continuing to use CKVision Services, you confirm that you have read this Privacy Policy, fully understand the services we provide and the personal information required to deliver such services. If you refuse to accept this Policy, you withdraw consent for us to process your personal information; however, you may still freely search and browse public content on this website.

If you are a minor, you are required to exit this page and stop all use immediately.

After reading this Policy, if you have any questions regarding this Policy or related matters, you may contact us via the feedback channels specified under the “How to Contact Us” section. We will respond to your inquiries as soon as practicable.

This Policy covers the following eight core topics:

How We Collect and Use Your Personal Information
How We Use Cookies and Similar Tracking Technologies
How We Protect and Retain Your Personal Information
How We Engage Processors, Share, Transfer and Publicly Disclose Your Personal Information
How You May Access and Manage Your Personal Information
How We Handle Personal Information of Minors
Updates to This Policy
How to Contact Us

1. How We Collect and Use Your Personal Information

We collect and use your personal information in accordance with the principles of lawfulness, legitimacy, necessity and good faith. For each service we offer, we clearly specify the categories of personal information collected, corresponding processing purposes and collection methods.

(1) Purposes of Collecting and Using Personal Information

1. Contact Us

Scope of Personal Information Collected

(1) Project Consultation

To submit a project consultation request, you must provide your email address and project city to enable us to respond to your enquiry promptly. This information is mandatory to use the consultation function; refusal to supply it will prevent us from replying to your request.

To enhance your consultation experience, you may optionally submit your full name, job title, company name and contact telephone number. This information is non-mandatory, and withholding it will not restrict your normal use of this function.

(2) Technical Support

To request technical support services, you must provide your email address and project city to allow our technical staff to contact you in a timely manner. This information is mandatory for accessing technical support; without it we cannot deliver relevant technical services to you.

You may voluntarily provide your name, company name and contact number to improve service experience. This information is non-essential and will not affect your normal use of this function if omitted.

Sensitive permissions accessed: None

Third-party SDK integration: None

2. Service Support

Scope of Personal Information Collected

(1) Download Center

To download CKVision product materials from the Download Center, you must submit your email address for download verification, without which material downloads cannot proceed normally. Your email address is mandatory for this function.

You may optionally provide your name, company name and contact number to streamline your download experience; this data is non-mandatory and omission will not block the material download function.

(2) After-Sales Service

Upon navigating to CKVision Service Support > After-Sales Service and selecting “Online Repair Application”, you may either deliver your equipment in person to an authorized CKVision repair depot or ship it via courier to receive maintenance services.

For in-person drop-off: You are required to provide the deliverer’s full name, mobile phone number and SMS verification code.
For shipped repairs: You must supply the sender’s full name, mobile phone number and SMS verification code.

This information is mandatory to submit an online repair application; without it your repair request cannot be lodged.

You may opt in or out of SMS updates tracking your repair progress. If you choose to ship your equipment, you may voluntarily provide a return delivery address to facilitate shipment of your device after servicing. These optional details do not affect core repair application functionality if withheld.

Sensitive permissions accessed: None

Third-party SDK integration: None

3. Join Us

Scope of Personal Information Collected

(1) CKVision Recruitment – User Registration & Login

To register for and use our recruitment portal, you are required to submit core registration credentials including your full name, mobile number, email address and valid SMS verification code, plus create a secure login password. This information is mandatory to comply with real-name identity verification requirements under applicable laws and protect account security; you cannot complete registration or login without it.

(2) Recruitment Services

After registering and logging into your candidate account, you may browse open vacancies and create or edit an online resume. Mandatory resume information includes:

Basic Information (legal full name, mobile number, email address),

Education History (institution, degree, major, enrolment and graduation dates),

Work Experience (previous employers, job roles, start/end dates and relevant career details),

Supplementary Application Materials (personal details you voluntarily input within application forms or resumes).

Beyond mandatory fields, you may choose to upload supplementary information including a profile photo and personal career strengths. When building your online resume, you can attach an external CV file and utilise our resume parsing tool to auto-populate your profile, or upload your CV separately at a later time.

Once your resume is complete, you may apply for live vacancies posted by recruiting employers. Recruiters can only view your full resume (including contact details) after logging into their portal account to search, preview or download your file locally, for the sole purpose of sending interview invitations directly to you.

Sensitive permissions accessed: None

Third-party SDK integration: None

Important Note

Our product features and services are continuously updated and expanded. If new functionalities require the collection of your personal information, we will separately notify you via on-page prompts, interactive pop-ups or website announcements of the data types, scope, purposes and processing rules, and obtain your explicit consent prior to collection.

(2) Exemptions from Prior Consent for Collecting and Using Personal Information

In compliance with relevant laws and regulations of the People’s Republic of China, we may collect and use your personal information without obtaining your prior consent under the following circumstances:

Collection or use is directly related to national security and national defence security;
Processing is directly related to public security, public health and major public interests;
Processing is directly connected to criminal investigations, prosecutions, trials and judgment enforcement;
Processing is necessary to protect the vital life, property and other significant legitimate rights and interests of you or other individuals, and consent cannot reasonably be obtained in a timely fashion;
The personal information has already been made publicly available by you voluntarily;
Collection and use are necessary to conclude or perform a contract entered into at your request;
Data is sourced from lawfully published public records, including legitimate news media releases and official government disclosures;
Processing serves legitimate journalistic purposes;
Other scenarios exempted under applicable laws and regulations.

2. How We Use Cookies and Similar Tracking Technologies

(1) Cookies

A Cookie is a technical mechanism that enables web servers and embedded scripts to store and retrieve small data files on your browser or mobile device. When you access CKVision Services, we will assign one or more unique Cookie files to your device. Each Cookie is uniquely linked to the issuing website domain and can only be read by servers within that domain. Cookie data typically contains a unique identifier, website label and alphanumeric tracking strings.

We deploy Cookie technology to streamline repeated login workflows, authenticate your session identity and safeguard your account and stored data.

We commit that all Cookie-derived data is exclusively utilised to enhance service performance and optimise user experience, and will never be repurposed for objectives unstated within this Policy. You retain full authority to manage or delete stored Cookies via your browser settings; comprehensive guidance is available at AboutCookies.org.

All modern web browsers accept Cookies by default, but you may adjust your browser configuration to block Cookie storage or clear all saved Cookie records at any time. Please be advised that disabling or deleting Cookies will erase stored preference data, requiring manual reconfiguration of settings on each subsequent visit to CKVision Services, and may impact certain service security functions.

(2) Web Beacons and Pixel Tags

In addition to Cookies, our website may deploy supplementary tracking tools including web beacons and pixel tags. For example, transactional or promotional emails sent to you may contain hyperlinks directing you to our website content; we record link click activity to analyse product and service preferences and refine customer support offerings.

A web beacon is a transparent embedded image file hosted within website pages or email bodies. Pixel tags embedded within emails allow us to confirm whether an email has been opened and viewed. If you wish to opt out of all activity tracking via these methods, you may unsubscribe from our marketing email distribution list at any time.

3. How We Secure and Retain Your Personal Information

(1) Storage and Data Protection Standards

In compliance with applicable laws and regulations, all personal information collected within the territory of China shall be stored within mainland China. If we need to transfer your personal information overseas, we will provide clear advance disclosure and obtain your explicit consent before initiating any cross-border data transmission.

We will retain your personal information for the full duration of your active use of CKVision Services. If you cancel your account or actively request deletion of your personal records, we will erase or anonymize your data, save for data we are legally obligated to retain for statutory retention periods.

To mitigate unauthorised access, copying, modification, transmission, loss, destruction or unlawful exploitation of your personal information arising from accidental or malicious security breaches, we maintain and continuously update the following multi-layered protective controls:

All network traffic for our online services is encrypted via Transport Layer Security (TLS) protocols, delivered over HTTPS connections to secure data transmission end-to-end;
We apply strong encryption to sensitive user data where appropriate, alongside logical data isolation systems to separate distinct user datasets;
Where personal information is displayed or used for analytical calculations, we deploy multi-stage desensitization tools including content masking and encryption to secure in-use data;
We enforce strict data access governance frameworks, granular permission hierarchies and multi-factor authentication protocols. Only pre-authorised internal personnel may access personal information, and all authorised staff are bound by formal confidentiality obligations;
Where personal information is shared with approved third-party processors, all outbound data transmission is protected via TLS encryption over HTTPS to preserve transmission security.

You are solely responsible for safeguarding your account login credentials. We authenticate your identity exclusively using your account username, password and associated identity markers. Any disclosure of these credentials to third parties may result in unauthorised account access and resultant losses for which we cannot be held liable. If you suspect your account, password or identity markers have been compromised, contact us immediately so we can implement emergency security measures to mitigate potential harm.

(2) Inherent Security Risks

While we implement comprehensive, industry-standard protective controls aligned with legal requirements, absolute security of data transmitted over unsecured public internet channels cannot be guaranteed. You are therefore advised to implement personal protective measures including complex unique passwords, regular password rotation and strict non-disclosure of account credentials to third parties.

Online digital environments inherently carry risks of accidental information leakage. Where data exposure occurs due to unforeseen incidents or force majeure events beyond our reasonable control, we will take immediate containment action and promptly notify you of the incident root cause, remediation steps we have executed, risk-mitigation actions you may take independently, and other relevant details. You acknowledge and agree that CKVision shall not be liable for damages incurred as a result of accidents or force majeure circumstances.

In the event of a verified data security incident, we will comply with data breach notification laws to promptly inform you of: the core facts and potential impact of the security incident, corrective measures we have implemented or will deploy, recommended risk-prevention actions you may take, and available remediation options. Notifications will be delivered via email, physical mail, telephone or in-platform push alerts. Where individualised notification of every affected user is not practicable, we will publish a formal public announcement via official website channels. We will also submit mandatory incident reports to relevant competent authorities as required by law.

4. How We Engage Processors, Share, Transfer and Publicly Disclose Your Personal Information

(1) Data Processing Engagements and Third-Party Sharing

This website does not currently engage external partners to process your personal information on our behalf. In future, if we appoint authorised third-party processors to deliver specific service functionalities, we will only entrust data processing for lawful, specific, explicit and necessary purposes outlined within this Policy. We will execute formal written data processing agreements with all authorised partners, defining clear processing purposes, data retention durations, processing methodologies and categories of personal information covered, alongside binding strict data protection obligations. All processors are contractually required to process data solely in compliance with this Policy and the executed agreement, and we will conduct ongoing oversight of their data handling activities. If a processor intends to utilise your personal information for purposes outside our authorised scope, they must obtain separate independent consent directly from you.

We will not share your personal information with unaffiliated third parties except under the following limited circumstances:

We have obtained your explicit written consent, and sharing is limited strictly to the scope you have authorised;
Disclosure is required under applicable laws and regulations, for litigation or dispute resolution, or pursuant to a formal lawful request from administrative or judicial authorities;
Disclosure is necessary to resolve intellectual property or legal infringement complaints filed against you, requiring limited release of relevant identifying details to the complaining party;
Controlled sharing with our affiliated corporate entities: only the minimum necessary personal information will be shared, and processing purposes remain bound by the terms of this Policy. If we intend to share your sensitive personal information or if an affiliate seeks to alter the approved processing purposes for your data, we will re-obtain your separate consent prior to sharing. We guarantee only minimal necessary data sharing, secured via inter-corporate legal agreements, segmented internal data systems and role-based employee permission segregation.

(2) Data Transfers

We will not transfer ownership of your personal information to any external company, organisation or individual unless:

We have obtained your explicit consent to complete the transfer;
A corporate merger, acquisition or insolvency liquidation event occurs involving transfer of our user data assets. In this case, we will impose a contractual requirement that the new data controller remains fully bound by the terms of this Privacy Policy. If the successor entity declines to accept these binding obligations, they will be required to secure new independent consent from you before processing your personal information.

(3) Public Disclosure of Personal Information

We will only publicly disclose your personal information under the following defined scenarios:

You have provided explicit consent or actively elected to make your information publicly available;
Disclosure is mandated by applicable statutes, legal court proceedings or a formal compulsory demand issued by government regulatory bodies;
Disclosure is reasonably necessary to execute our service agreements and this Privacy Policy, uphold public interests, resolve customer complaints and disputes, or protect the personal safety, property and legal rights of our customers, CKVision and its affiliates, other platform users and our employees.

If we disclose your personal information under any of the above permitted conditions, we will provide timely advance notification to you in compliance with applicable laws and the provisions of this Policy.

(4) Consent Exemptions for Sharing, Transfer or Public Disclosure of Personal Information

Per the Personal Information Protection Law of the People’s Republic of China, Cybersecurity Law of the People’s Republic of China, Information Security Technology – Personal Information Security Specification and other applicable laws, regulations and national standards, we may share, transfer or publicly disclose personal information without prior consent from the data subject under the following exempted scenarios:

To satisfy statutory legal obligations binding on CKVision;
Processing linked to national security or national defence obligations;
Processing connected to public safety, public health or significant public interest initiatives;
Processing supporting criminal investigations, prosecutions, trials and court judgment enforcement;
Processing required to protect the vital life or property interests of you or other individuals where consent cannot reasonably be secured in a timely manner;
Personal information which you have voluntarily released into the public domain;
Personal information sourced from lawfully accessible public disclosures including authorised news reporting and official government public records.

Supplementary provision: Where we share fully de-identified personal information externally, such that the receiving party cannot reconstruct or re-identify the original data subject, separate advance notification or consent from you is not required.

5. How You May Access and Manage Your Personal Information

In accordance with relevant laws, regulations and national standards of the People’s Republic of China, you hold the following enforceable rights in respect of all personal information you have submitted to us:

(1) Access or Correction of Personal Information

You possess the right to access a complete record of your stored personal information, subject only to limited legal exceptions defined under applicable legislation. You may submit your request via the feedback channels listed within the “How to Contact Us” section of this Policy. We will deliver the requested service promptly after completing identity verification.

(2) Request Deletion of Personal Information

You may submit a deletion request through the contact channels outlined in this Policy, and we will process your request promptly upon verifying your identity. You are legally entitled to demand full deletion of your personal information if:

Our processing of your personal information breaches applicable laws and regulations;
We collected or utilised your personal information without securing your valid consent;
Our data processing activities violate a binding agreement executed with you;
Your account has been cancelled or permanently deactivated;
CKVision ceases provision of all relevant services and operational activities.

If we approve your deletion request, we will notify all third-party processors who have previously received your personal data and instruct them to erase all related records promptly, unless applicable laws mandate retention or those third parties hold separate independent consent granted directly by you.

After you or our team completes deletion of your active data records, permanent erasure from backup archives may not be instantaneous due to mandatory backup retention architectures and legal storage requirements. All residual backup copies will be fully purged upon the next scheduled backup refresh cycle or within a reasonable statutory retention window.

(3) Modify Consent Scope or Fully Withdraw Consent

You may adjust the scope of your consent for ongoing personal information collection, or fully withdraw all collection consent, by deleting stored personal records or adjusting privacy preference settings on the CKVision website portal. You may also revoke all processing consents entirely by submitting an account cancellation request.

Please note that every core service function relies on specific categories of your personal information to operate. If you withdraw partial or full consent, we will no longer be able to deliver the corresponding services covered by that withdrawn consent, and will discontinue all associated data processing activities. Revoking consent does not invalidate lawful data processing we have already completed prior to your withdrawal, which was carried out under your valid prior consent.

You may toggle opt-in/opt-out permissions for system push notifications at any time while using CKVision Services.

(4) Personal Information Deletion / Full Account Cancellation

You may submit an account cancellation request via the contact channels listed in this Policy, which we will process after completing identity validation. Please note that cancelled accounts cannot be recovered at any point in the future, and cancellation requests should be submitted with full consideration. After you voluntarily cancel your account, we will discontinue all related product and service provision, and erase or anonymize your stored personal information in compliance with applicable data retention laws, save for records we are legally required to retain.

(5) Obtain a Copy of Your Personal Information Record

If you require a complete portable copy of all personal data we hold on your account, submit a request via the contact channels outlined below. After verifying your identity, we will provide a full extract of your stored basic and identity personal information, subject to limited exceptions outlined in applicable laws and this Policy.

(6) Processing Timeline for All User Data Requests

If you cannot complete self-service access, correction or deletion of your personal information via our website portal, wish to modify supplementary data generated during your service usage, or believe our data collection and processing activities violate applicable laws or our agreed service terms, you may submit your formal request via email to info@ckvision.net or the alternative contact channels detailed in this Policy.

For security validation purposes, we may require a signed written request or additional supporting identity documentation from you. We will respond to all valid data subject requests within 15 business days of receiving your submission and completing identity verification.

We do not charge administrative fees for reasonable, proportionate data requests. However, we reserve the right to impose a nominal cost recovery fee for excessive, repetitive requests submitted without legitimate justification. We may decline to process requests that are unfoundedly repetitive, demand disproportionate technical resource investment (e.g. full custom system redevelopment), pose material risk to the legal rights of other individuals or organisations, or are operationally unfeasible (e.g. extraction of archived data stored on offline backup tape media).

We are legally permitted to decline full compliance with your data request under the following defined circumstances under applicable laws:

The request relates to national security or national defence obligations;
Compliance would compromise public safety, public health or critical public interest initiatives;
The request concerns active criminal investigations, prosecutions, trials or court judgment enforcement procedures;
Sufficient objective evidence demonstrates you are submitting the request with malicious intent or to abuse your statutory privacy rights;
Full compliance with your request would inflict severe harm on the legal rights and interests of you or third-party individuals or organisations;
Fulfilling the request would require disclosure of protected commercial trade secrets.

6. How We Handle Personal Information of Minors

CKVision places high priority on the protection of minors’ personal information under applicable privacy legislation. All products and services hosted on this website are intended exclusively for adult users holding full legal capacity to enter binding online agreements.

Where we intend to collect personal information from minors, we will only process or publicly disclose such data with the explicit verifiable consent of the minor’s parent or legal guardian, and solely for purposes permitted under applicable laws or necessary to protect the minor’s safety and welfare.

If we discover we have inadvertently collected personal information from a minor without first verifying valid parental or guardian consent, we will take all reasonable steps to delete the relevant records as expeditiously as possible.

7. Updates to This Policy

This Policy will be revised and updated as required if any of the following material changes occur:

Fundamental corporate restructuring events including merger, acquisition or asset reorganisation altering our ownership and corporate identity;
Material changes to the scope, permitted purposes or procedural rules governing collection, storage and use of personal information;
Revisions to the third-party recipients, scope or approved purposes for external disclosure of personal information;
Modifications to the channels and workflows available for you to access, review and manage your personal information;
Material upgrades to our data security infrastructure or material changes to identified information security risk profiles;
Revisions to user enquiry and complaint submission mechanisms, plus external dispute resolution bodies and their contact details;
Any other material revisions that could substantially impact your statutory privacy rights and interests.

If this Policy is updated, we will notify you via in-platform push alerts, website pop-up notifications or formal announcements posted on our official website. Please notify us promptly of any changes to your personal contact information to ensure you receive all policy update communications in a timely manner.

Your continued use of CKVision Services after the updated Policy effective date constitutes full confirmation that you have read, understood and unconditionally accept the revised Policy and agree to be legally bound by its terms.

8. How to Contact Us

Corporate Core Information

Full Entity Name: CK Machine Vision Technology Co.,Ltd.

Official Website: https://www.ckvision.net

Contact Information

Email: info@ckvision.net

Sales Hotline: +86 0755-33938281, +86 0755-33938283

Fax: +86 0755-33938285

Office Addresses

Room 1105, Block B, Building 1, Innovation Wisdom Port, 155 Hongtian Road, Xinqiao Street, Bao’an District, Shenzhen

We will generally deliver a formal response within fifteen business days after receiving your correspondence and completing identity verification.

If you are dissatisfied with our formal response, or believe our processing of your personal information has infringed your legal privacy rights, you may submit a formal complaint to the relevant Chinese regulatory authorities via the official channels below:

Cyberspace Administration of China Reporting Center: www.12377.cn
Consumer Complaint Hotline: 12315

You may also file a lawsuit with the people’s courts having jurisdiction in Shenzhen City to resolve disputes through judicial channels.

Appendix – Glossary of Defined Terms

Personal Information: Any data recorded electronically or via other permanent media that can identify a specific living individual, either alone or when combined with supplementary datasets; fully anonymised records are excluded from this definition.
Sensitive Personal Information: Subcategories of personal information where unauthorised disclosure or unlawful exploitation creates significant risk of harm to individual dignity, personal safety or property security. This includes biometric identifiers, religious beliefs, protected demographic identity data, medical and health records, financial account credentials, real-time geolocation tracking data, plus all personal information belonging to minors under fourteen years of age.
Child: A natural person under the age of fourteen.
De-identification: Technical processing applied to personal information such that the data cannot identify a specific individual without access to separate supplementary reference datasets held independently.
Anonymization: Irreversible technical processing of personal information that permanently removes all capacity to identify a specific natural person, with no feasible method of restoring identifiable attributes.
Deletion: Permanent removal of personal information from all active live systems supporting core business workflows, rendering the data irretrievable and inaccessible via standard operational tools.
SDK (Software Development Kit): A packaged suite of development tools built to create custom application software for designated software frameworks, hardware platforms or operating systems.